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About Our Products

What Are They?

We’re a small specialty recording and programming workshop that specializes in highly-detailed, exquisitely sampled, professional-grade virtual instruments. We’re widely known for our superior choral and percussion libraries, as well as our finely crafted acoustic pianos, solo drums, ethnic and traditional folk instruments, ambient sound design and sound effect libraries. Our products deliver more for your investment than you'll find anywhere else, with powerful programming features, user flexibility, unlocked sample content, bonus elements, innovative custom presets, rare instruments and unique audio concoctions.

Who Are They For?

We specifically tailor our libraries to meet the needs of working professionals in the film, television, advertising, video game, recording industries. But whether you’re a seasoned industry veteran or just a beginner, we commit ourselves to bringing all of our clients the same deep quality, outstanding customer service, incredible value and outstanding price points. With over 70 unique products and new releases coming every month, you’ll always find something awesome here at Soundiron.

How Do I Use Them?

We primarily develop our products for the Native Instruments Kontakt open-format platform,so you'll need the full retail version of Kontakt to use most Soundiron instrument presets. However, we do offer a line of specialized "Powered By Kontakt Player" libraries that can be used in the free Kontakt Player. If you see "Player Edition" in the product name, you can use it in the both the free Kontakt Player and the full version of Kontakt.

And of course, you'll need a VST, AU, RTAS or AAX compatible host sequencer, such as Cubase, Nuendo, Sonar, Reaper, Logic, Acid, Presonus One, FL Studio, Ableton Live, or Protools. Kontakt runs as a virtual instrument plugin engine in most major host sequencers. Our libraries are loaded as instruments into Kontakt.

We do offer several of our libraries in other formats, such as Propellerhead Reason ReFills, universal SFZ for the free Plogue Sforzando Player and more. Just look for information on each product's page about the system requirements and formats supported by each one.


How to Order

You can browse through our instrument categories through the Catalog tab in the main navigation bar. When you find an instrument you like and click the “Add To Cart” button on its product page, you'll be taken to our shopping cart page. You can proceed to check out or press the “Continue Shopping” button to continue browsing our website. You'll still see your cart total displayed at the top of each page. When you're ready to check out, just click on that cart link you see at the top of the page to begin the checkout process.

Your personal access code and download instructions are delivered to you by email once your transaction has cleared, usually within just a few minutes. In some cases, delivery can take up to an hour, depending on your financial institution. Also be aware that some optional Payment options you can select in Paypal such as bank transfer and e-check may take longer to clear.

Our server will deliver your download email to the same email address that you used to place your order, so please make sure that your email address is accurate and that you don't have spam filter settings that might block the delivery email sent by our automated download server. Paypal users, please make sure that the email address associated to your Paypal account is current and accessible to you.

Payment Options

We offer Shopify Payments as our e-commerce provider. This system provides convenient, secure and private transaction processing with support for Visa, Master Card, Discover, American Express, Paypal, Diner's Club and JCB credit cards. Please be aware that some banks and credit card companies may not allow Paypal or Shopify transactions from overseas, depending on the country you are ordering from and your bank/card provider's online shopping policies.

Discount Codes

If you have a Soundiron discount code that you would like to use during the checkout process, you'll find our Discount Code box near the top of the page when you get to "Step 2" of the checkout process. Then press the "Apply" button to activate your discount. That's also the page where you'll enter your payment information and decide whether to join our mailing list to receive Soundiron news, deals and stay up to date with any future updates and upgrade options for your purchase.

Bundle and Bulk Discounts

We offer a variety of bundles with ideal combinations of instruments. Each bundle includes a built-in automatic discount of 20% - 40% off or more the individual item price, depending on the bundle.

Multi-User Licensing Discounts

The standard license you receive when purchasing items directly through our store only allows for a single user. You can install the library on each computer you own, but you may not in any way share our products with your peers, classmates, coworkers, partners or anyone else.

We do offer very attractive special site licensing and multi-user rates for studios, companies, schools, non-profits and other institutions that have a need for more than one user license. Just send us an email and we'll take care of you.

"Out Of Stock" Items And Special Orders

If you see an “Out Of Stock” message pop up for any item, that can either mean the product is temporarily out of stock as we replenish serial numbers, or that the product is being updated or that it is a new product that hasn't been officially released yet.

Sales / VAT Taxes

We are wholly based in the United States and all of our products are delivered by direct digital download only. We do not send physical media. We don’t collect sales tax, Value-Added Tax, import/export duties or other domestic or international taxes for Download-Only purchases, as these are classified as non-tangible digital goods.


Once your transaction has been processed, you'll receive an electronic itemized transaction receipt which serves as your printable invoice. If you need an additional pdf invoice for tax or accounting reasons, we recommend CutePDF to allow printing your electronic invoice to a pdf file. We can also send you a pdf copy of your order invoice directly upon request.

3rd Party Retailers, Distributors And Affiliates

You can also find our products at Time & Space, Best Service, Propellerheads, Ableton, Plugin Boutique and many more. If you are purchasing from any 3rd party retailer, please see their pricing, store policies and delivery guidelines. If you find our products in another store listed for a lower retail price, we'll beat that price by 3%. However, be aware that this does not apply in the case of any unauthorized store selling counterfeit or pirated copies of our products, "OEM" dealers, Ebay listings or Craiglists ads, as those are all unauthorized outlets and any products purchased from them are either fraudulent or pirated. Please Email Us us with any questions about 3rd party retailers.

Updates and Upgrades

Because we love each and every one of our instruments and consider them our own personal works of art, we make sure that none of them are ever left collecting dust. We try to update each product about once a year and whenever possible, we try to offer updates for free. Once in awhile, we'll add a significant amount of new material and features to a product that requires us to charge a bit for the upgrade, but we do our very best to keep the cost of such upgrades and add-ons as low as we can. If you'd like to receive update and upgrade news for your products, make sure to click the "Keep me updated" option box on the checkout page before completing your purchase.

Hours Of Operation

Our automated servers are open 24 hours a day, 7 days a week. When you order, your transaction is automatically processed and your download is delivered via email to the original email address that was used to place your order. This process usually takes just a few minutes, but in some cases can take up to an hour, depending on the payment method you choose and how quickly the transaction clears.

Soundiron's staff are located on the US West Coast. Our machines never sleep. However, we ourselves are human, so customer support requests we receive during the overnight hours cannot always be responded to right away. We generally offer extended service hours from 9am in the morning until 11pm (Pacific Time), Monday through Friday. Our weekend and holiday support hours are from 11am until 8pm (Pacific Time). Customer Support requests that are received during overnight hours are answered as soon as possible the following day.


Educational Discounts

If you're a student or teacher at an accredited educational institution, we can offer you a 20% educational discount on all of our libraries and bundles. The discount can be used during most sales and events, but may not be combined with other discount codes or coupons.

To sign up for our educational discount program, just send us an email here. A valid student or faculty ID or other proof of enrollment status is required. Please Email Us for details, terms and conditions.

Download Delivery

Your Download Email

Once your payment has cleared, your order will be sent into our rapid delivery system and you will receive a confirmation email from us. You'll also receive another email for each library your purchase that contains your download access code and step-by-step instructions on how to download and install your new library quickly. Your personal download code is a secure personal key to access your data. Your download code remains active if you ever need to download again, but all access is logged, so keep yours in a safe place and do not share it with anyone.

The Continuata Connect Download and Installation Utility

Our primary download delivery method is through the Connect high-speed download and installation utility, powered by Continuata. It's compatible with Windows and OSX and connects with a multi-threaded data stream to the Amazon s3 cloud server network where our data is hosted. Connect has the ability to simultaneously create multiple download threads to optimize itself to your available bandwidth, which can greatly accelerate the download process. It will download your files securely and efficiently, with automatic error-correction and installation. Once downloading is complete, the utility will verify each rar segment for data integrity and then unpack and install everything into it’s final folder structure. Learn more about the Continuata Connect download process in the Downloading section below.

Manual Download Links

For those who can't use Continuata on their systems or prefer more traditional methods, we do also still offer standard web browser-based hyperlink downloads. Be aware that you'll need to install a multi-part rar format compatible archive utility, such as Winrar, UnrarX or Rar-Expander to unpack the download files and then manually assemble them into their final proper directory structure if you choose to use the manual hyperlink method. Check out our Download & Installation info section below for more details. Learn more about the Manual Link download process in the Downloading section below.

Licensing, Refunds and Privacy Policies

End User Licensing Agreement


License Agreement:


By purchasing a license for any Soundiron product, you accept the following product license agreement:

1. License Grant:

The license for each purchased product is granted to a single individual licensed User only. No unlicensed use is permitted. All sounds, samples, programming, images, scripting, designs and text contained in this product are copyrights of Soundiron LLC. This software is licensed, but not sold, to the licensed user by Soundiron, for commercial and non-commercial use in the production of music, sound effects, audio/video multimedia productions, live performance, broadcast, video game audio development or similar finished content-creation and production use. Examples of such productions include, but are not limited to, motion pictures, television programs, streaming audio and video, interactive games and software, radio broadcasts, advertisements and motion graphics.

For customer safety, security and fraud prevention, Soundiron LLC requires that all Users of our products be able to provide accurate and current billing and contact information at the time of license purchase.

Soundiron allows the User to use any of the sounds and samples in the library(s) they have purchased for the creation and production of commercial recordings, music, sound design, post production, or other content creation without paying any additional license fees or providing source attribution.

This license expressly forbids the use of any Soundiron library in the production of any commercial sample library, sound effect library or virtual instrument without our express written consent.

2. Transfer:

Unauthorized transfer, resale or any form of re-distribution is prohibited for any Soundiron product, or its constituent sounds or programming, through any means, including but not limited to re-sampling, reverse engineering, de-compiling, remixing, processing, isolating, or embedding into software or hardware of any kind, except where included as part of a multimedia production, rendered musical recording, performance or finished work of sound design. Licenses cannot be transferred, traded or sold to another person or other entity, without our express written consent.

3. Rights:

Soundiron retains copyright ownership of all recorded sounds, instrument programming, documentation and musical performances included within this product. All past and future versions of any Soundiron product, including any versions previously published or sold through any other entity are fully bound and covered by this agreement. The licensed User shall own the copyright to any music, sound design or other audio/video content they create through the authorized use of licensed Soundiron product(s).

4. Refunds:

All sales are final. Soundiron does not offer refunds, returns or exchanges. Once a product file has been accessed on the server or by any other means, the order cannot be cancelled, returned, exchanged or refunded.

5. Responsibility:

Use of this product and any supplied or associated software or data is at the licensee’s own risk. By installing the product, the User accepts sole liability and full responsibility for any direct or indirect loss or damages arising from the purchase, installation or any use of this product.

6. Terms:

This license agreement is effective from the moment the product license is purchased or acquired by any means. The license will remain in full effect until termination by Soundiron LLC. The license may be terminated if the licensee breaks any of the terms or conditions of this agreement. Upon termination, the licensee agrees to destroy any and all copies of the product and any of its contents at their own expense. Soundiron reserves the right to change this license agreement without notice.

7. Violation:

Soundiron reserves the right to prosecute piracy and defend this copyrighted work to the fullest extent of US and International civil and criminal law. Any person who shares, uploads, distributes or otherwise provides any Soundiron product to any person or entity without permission shall be in direct violation of the terms of this agreement and shall have all licenses terminated and all right to use any Soundiron product immediately revoked.

Refund Policy

All sales are final. Soundiron does not offer refunds, returns or exchanges. Once a product download code has been activated, it cannot be cancelled, returned, exchanged or refunded. Most of our products are standard open-format wav-based instrument libraries, so there is no tedious activation required or cumbersome DRM. However, this means that once you download a product, the license is in effect and cannot be returned or refunded. We can’t allow reselling, re-licensing, trading or unauthorized license transfers of any kind without our prior written permission. By placing your order, you are signifying that you fully acknowledge your understanding that Soundiron LLC reserves the right to grant or deny any requests for refund, transfer or resale according to its own discretion. Please see our EULA or contact us directly for more info. If you have any questions about product features, content, compatibility or software/hardware requirements, please contact us before you place your order. We'll be happy to answer any questions you might have.

Privacy Policy

All credit card transactions are processed securely by Shopify Payments with 128-bit SSL encryption. As a necessary function of the product delivery process, Soundiron securely transmits only customer name, email and licensing information to our download delivery servers administered by and through Continuata Ltd. Customers may be contacted by us directly with information about product updates and other news from time to time. However, we do not share or sell any customer contact information to any 3rd parties for marketing purposes.

License Transfer And Resale Policy

We can arrange for license transfers between users on a case-by-case basis. This process includes a re-licensing fee and requires both the original owner and recipient to contact us directly for verification and authorization prior to exchanging the license. Users may not transfer data directly. We will handle delivery of a new license via download through our system upon approval of transfer. Soundiron reserves the right to deny license transfer requests for any reason, at its own discretion.

Downloading & Installation

Continuata Connect Downloader App

Watch this quick How-To video to see an easy demonstration of our high-speed download system, powered by Continuata, or continue reading below for more details.


Once the Shopify Payments system has finished securely verifying and processing your payment, it automatically transmits your order details into our delivery system, powered by Continuata. Our system then sends you an email with full instructions on how to download and install the library or bundle of libraries you've ordered. If you've ordered multiple individual products, you'll receive a separate email for each download. Bundle items will come in a combined single email that includes access codes for each included product. Your download access codes are uniquely assigned to you for each product you purchase.

First, download the Connect download manager for your particular OS (Mac or PC) by clicking here. Once the download is complete, launch the program. Your operating system may require you to set admin permissions for the program. If so, make sure to allow it to make changes, as this basic permission is of course necessary in order to allow it to download and install the product. Also make sure that your security and firewall softwareare set to allow the Connect app to run and access the internet properly.

Next, copy-paste your download code into the Download Code box in the download utility window. Or simply highlight the code printed in the email with your mouse and copy it. Then press the "Paste" button in the downloader utility window to automatically enter it. Now press the download button. A small browser window should pop up, allowing you to choose where the library files should be downloaded and installed. You can move the library to an external drive after installation if you like, but we recommend choosing an internal hard drive during this step. Make sure the drive has plenty of free disk space to allow for all necessary download files and the unpacked installation folder. Once you've selected a location on your hard drive, press the "OK" button to continue.

The downloader should begin to download the file(s) it needs. Once downloading is complete, it will check the files for errors. If it finds any problems, it will queue the file to download again and repeat the process until it has successfully downloaded all files it needs. Then it will extract and install the files into their final configuration on your hard drive.

It's important that you don't interrupt the process once it has started. Please don't rename, delete, remove, access or modify the files before downloading and installation are fully complete. If you need to stop the download process for any reason, press the "Pause" button before closing the program. When you're ready to resume downloading, run the installer again, paste your download code again and select the same exact folder location that you chose previously. The downloader will detect the data that has already been downloaded and resume where it last left off. If it detects an error in the download data, it will re-download the parts of the data it needs automatically.

Once downloading is fully complete, you should see the status message "INSTALLED" printed to the right of the library in the download queue.

Trouble-Shooting The Connect App

There are several common reasons that some users may experience difficulty downloading our products through the Connect download manager, even if they have a fast or normally reliable broadband connection. Some ISPs now actively throttle large data streams for their residential customers (Comcast, Verizon, etc), especially streams coming from large cloud server networks like Amazon's s3 system. Some customers may also have fixed daily or monthly bandwidth quotas and these large files may quickly exceed those, also resulting in throttling. Also insure that your router, modem and any firewall or antivirus software are not blocking the Continuata app from accessing and streaming the library download data that it needs. In some cases, you may need to temporarily turn off the firewall or try downloading on a different computer that you can run with less restrictive settings, if your OS or security suite blocks the program from running.

Make sure that you have at least twice as much free space on your hard drive as the library's total installed size. Once downloading is complete, you can delete or archive the rar download package, but during the download and installation process, extra space is required to allow for downloading and unpacking.

Make sure you download to an internal hard drive on your computer. Some external hard drives are not compatible with Connect's data stream. However, once your library is successfully downloaded, unpacked and fully installed, you can simply copy-paste the library's entire install folder directly onto another hard drive or computer and use it there.

If you're getting incomplete or corrupted downloads or the utility displays a "DL Error" or "Install Error" status message to the right of a file after more than 3 automatic retries, that may be a specific sign of router or modem configuration issues. Try rebooting your modem and router first. Also check to see if your ISP has imposed a bandwidth cap on your connection without your knowledge.

Manual Hyperlinks

We also offer an alternate download method for those that cannot run Connect for any reason. You can log into the private customer log-in area of our site by clicking here.

Just enter your download code and press the Get Links button. This will automatically send you an email with direct hyperlinks that you can use to download the file with your web browser. The links expire after 24 hours. Most libraries can have between 1 and 3 parts, but larger libraries may be broken up into as many as 10 or more .rar chunks. If you need more time to finish downloading all of the required parts, visit the manual links login page again to have fresh links generated and sent to you.

Once you've completely downloaded all of the .rar and/or .zip files required to install the product, use Winrar (PC) or UnrarX (Mac) to extract the library into it's proper unpacked installation folder. If the product downloads as multiple rar "part" files, you only need to extract the first part labeled Part 1. The other parts will automatically be extracted and joined together by the rar utility.

If the product includes an Instrument package in zip or rar form, you'll need to manually extract that part as well, and install the "Instruments" folder you find in it directly into the products unpacked main directory.

Click Here to learn more about UnrarX for OSX.

Click Here to learn more about Winrar for PC.

Bandwidth And Disk Space Requirements

We do not recommend attempting to download any of our products with a dial-up or DSL internet connection capable of less than 1.5Mbit downstream. We also do not recommend downloading over a mobile or satellite connection with a data limit, as you may hit your cap quickly with some of our larger products.

Make sure before downloading that you have roughly double the disk space required for the product to allow room for unpacking and installation. The data comes as a compressed .rar archive download, which then must be extracted into the finished library directory. Once installation is fully complete, you can delete the downloaded .rar archives or you can store them offline as a backup. They are only necessary during download and installation.

Re-Downloads and Time Limits

Your personal access code does not expire automatically. You can use it to access your files again later if you need to. However, be aware that all downloads are logged and tracked. For customers that choose to use the manual hyperlink method, your download links expire after 24 hours. However, you can generate new links by entering your download code again on the manual links login page.

Offline Installation

If you need to install the library a computer that isn't connected to the internet, you can download and install the library on a computer that is connected and then copy the library's entire completed installation folder over to your offline computer, by using a USB hard drive or a LAN connection. Most of our libraries don't require any special unlocking procedure and are ready to use in the full retail version of Kontakt as soon as they're installed. However, we have a selection of specially encoded Powered-By-Kontakt Player format libraries that do also require additional serial number activation through the Native Instruments Service Center utility, which has its own offline activation process that you can access through the Service Center itself. See the "Adding "Powered By Kontakt Player" Libraries Into Kontakt and Kontakt Player" section below.

Native Instruments Kontakt Libraries

System And Version Requirements

Most of our Kontakt libraries require the full retail version of Kontakt 4.2.4 or later. However, some of our older products are compatible with Kontakt 3.5 and many of our more recent libraries require Kontakt 5.1 or later. We also have 4 specially encoded and licensed "Powered-By-Kontakt Player" libraries that are compatible with the Kontakt Player engine and Libraries browser tab. You can see which version of Kontakt is required in the information listed in the description on each product's page, as well as the helpful info icons at the top of each page. Our Kontakt Player compatible libraries also have "Player Edition" in their title.

Mac users, please be aware that OSX has specific and very important Kontakt version requirements, depending on exactly which version of OSX you have installed on your computer. Since some of our products require certain versions of Kontakt, we recommend that you make sure that both your OS and Kontakt installation are kept as up to date as possible. You can also click this link to see which specific versions of Kontakt are compatible with your computer's specific OSX version.

Our Kontakt presets and user interfaces allow greater user control and more powerful scripted features than most other Kontakt libraries you'll find on the market, so we always recommend that you have at least a dual core processor, at least 3 GB of system ram, a SATA or SSD hard drive with plenty of free space and avoid using on-board audio chipsets to play back sound. A dedicated external audio interface are always recommended if at all possible. However, if you do use your system's built-in audio chipset, we recommend using ASIO or Core audio drivers for best results.

Kontakt Vs. Kontakt Player Formats

There is an important difference between the two main Kontakt instrument formats. Standard open-format Kontakt libraries natively have accessible sample files, editable instrument presets and do not require special installation or activation procedures. You simply need the full retail version of Native Instruments Kontakt to use them.

On the other hand, specially encoded "Powered-By-Kontakt Player" libraries have been specifically encoded and encrypted by Native Instruments to run in their more limited free Kontakt Player. The Kontakt Player is essentially a locked demo version of Kontakt. It can only read certain specially-formatted products that require activation with a serial number and the Service Center. It cannot import wav files, does not support instrument editing, cannot read any instrument presets in the open format and has several other functionality limitations. From a feature standpoint, the open format has all of the same capabilities as the Player format, with the added benefit of user access and customization support. There is also an added licensing fee, longer production time and minimum MSRP requirement for all products encoded in the Kontakt Player format. Therefore, we have found that the Player format is not as suitable for many products as the classic open format tends to be.

Loading Standard Open-Format Libraries Into Kontakt

Watch this quick How-To video to see an easy demonstration of how our instrument presets can be loaded into the full version of Kontakt, using the Files tab. Continue reading below for more details.



First, launch Kontakt in stand-alone mode or as a virtual instrument plugin/softsynth within your VST, AU, RTAS or AAX compatible audio sequencer. Next, view the Files tab in the Kontakt browser window. Use the directory tree displayed there to navigate to the place on your hard drive where you installed your new library. Open the "Instruments" sub-folder inside and locate any of the .nki or .nkm presets you'll find there. Click on any of them to load that preset. The instrument will load up. Once it has finished, you can assign the midi channel and audio output settings you prefer. It is now ready to play. You can load multiple instrument presets at once by following the same steps. You can assign each loaded preset to different midi inputs and audio outputs as needed, depending on your main Kontakt options settings.

You can also use the main File dropdown menu to load the instrument presets, or use the Kontakt Database tab and import the library's directory into your Kontakt database and Quickload Utility for faster loading and customizable preset organization. You cannot load open format libraries into the Kontakt Player or special "Libraries" rack tab, as those features are only accessible to encrypted "Powered-By-Kontakt Player" libraries. The Files tab, Database tab and the Quickload interface are the easiest ways to browse and load instrument presets that have been programmed for the open format.

Adding "Powered By Kontakt Player" Libraries Into Kontakt and Kontakt Player

Watch this quick How-To video to see an easy demonstration of how Powered By Kontakt Player libraries and instrument presets are loaded into the full version of Kontakt or the free Kontakt Player, using the Libraries tab. Continue reading below for more details. This only applies to Player Edition libraries.



First, launch Kontakt or Kontakt Player by itself in stand-alone mode. Next, view the Libraries tab in the Kontakt browser window. Press the "Add Library" button. A window will pop up allowing you to navigate to the location on your hard drive where you've installed your new Player Edition library. If your OS asks you for permission to allow Kontakt to make changes to your system registry, make sure to click OK so that the library can be imported and activated properly. The library module for the product should now load into the Library rack. You should now proceed to the Activation process below.

Please note: This process only applies to Kontakt Player libraries. Be aware that standard open-format Kontakt libraries do not require Service Center activation and cannot be added to the Libraries rack. They can only be loaded in the full version of Kontakt, using the normal Files, Database or Quickload browser areas.

Activating Kontakt Player Libraries Online

Now press the Activate button to launch the Native Instruments Service Center utility. Click on the Activate tab there and enter your 25-digit serial number that we provided in your download email. Click the final Activate button to register the library online. This completes the registration and activation process. You can now exit the Service Center and close Kontakt. When you launch Kontakt again, your new library will be ready to use in the Libraries tab area.

Please note: This process only applies to Kontakt Player libraries. Be aware that standard open-format Kontakt libraries do not require Service Center activation and cannot be added to the Libraries rack. They can only be loaded in the full version of Kontakt, using the normal Files, Database or Quickload browser areas.

Activating Kontakt Player Libraries Offline

For users that wish to install a Powered-By-Kontakt Player library on an offline computer, there is an Offline Activation process provided through the Native Instruments Service Center. Locate the library you need to activate in the Libraries tab area.

First, follow the normal "Add Library" process to import the library into Kontakt. Then, press the Activate button on the module in order to launch the Native Instruments Service Center utility. On the first screen in the Service Center, click the "Continue without connecting to the internet" button to enter Offline mode. On the next screen, select "Create Activation Request File" and enter your serial number. Press the Create button to create the Activation Request File and save it to your hard drive.

Now copy the ARF file to an internet connected computer and and double-click it to open your internet browser. Click the "Send" button. You may be required to Log into Native Instruments' account area. If you don't have an account yet, you can create one during this step. Once it takes you to the Activate Return file download page, download the file and copy it back to the offline computer you wish to install the library on. Launch the Service Center again and select "Load Activation Return File" from the main File menu to enter your return file. This should complete the activation process. You can now exit the Service Center and close Kontakt. When you launch Kontakt again, your new library will be ready to use in the Libraries tab area.

Please note: This process only applies to Kontakt Player libraries. Be aware that standard open-format Kontakt libraries do not require Service Center activation and cannot be added to the Libraries rack. They can only be loaded in the full version of Kontakt, using the normal Files, Database or Quickload browser areas.

Preset Loading & Browsing For Standard Open-Format Libraries

You can use the main File dropdown menu at the top of Kontakt to browse and load the .nki instrument presets located inside the "Instruments" directory with each Soundiron library. You can also use the Files tab in the browser window pane on the left side of Kontakt to navigate to the library on your hard drive. It uses a standard directory tree structure, but can just focus on Kontakt related content. Or, you can add the library's directory path to the Kontakt Database settings in the main Options screen. This will add the library to the Database browser tab and allows you to add the library to the Quickload utility for easy library organization and loading.

You cannot load any open format libraries into the free Kontakt Player or add them to the special "Libraries" rack tab, as those features are only accessible with encrypted "Powered-By-Kontakt Player" libraries. The Files tab, Database tab and the Quickload interface are the easiest ways to browse and load instrument presets that have been programmed for the common open format.

Preset Loading & Browsing For Kontakt Player Libraries

In the Libraries tab area of Kontakt, locate the browser module for the specific library you want to load. Now click on the "Instruments" button to open the preset menu. From there, locate one of the presets and click on it to load it into the main instrument window. Once it has finished loading, you can assign the midi channel and audio output settings you prefer. Some larger instruments may take awhile to finish loading, due to the large number of samples that need to be loaded and any scripting that needs to initialized. Once loading is complete, it is ready to play.

Custom NKI Instrument Presets

If you make changes to any of our main front panel instrument settings or customize the internal instrument or engine settings, you can save your presets for later use by clicking on the main File menu at the top of Kontakt and choosing "Save Instrument As". Then select a location to store your new custom preset and give it a unique file name that you'll be able to find and remember later. We recommend saving it to the same Instruments folder location that the original preset is located and simply add something obvious like "custom" to the end of the preset file name. This will store all current settings into your new preset.

Custom NKP Settings For Apreggiator, Megamixer And Other Features

You can also store specific settings for some of our advanced user interface systems to share them between different instruments. For example, the Arpeggiator system found in many of our libraries (often also called the "Uberpeggiator") has step sequencer table settings and other variables that can be imported and exported between instruments. These special internal presets are called nkp files. If you see a pair of diskette and folder icon buttons in any of our system panels, that usually indicates that the settings for that panel can be customized, exported and re-imported to other similar presets with the same features.

Reported Issues

Currently, there are widespread reports that Kontakt 5.3 is not yet fully compatible with OSX 10.9 (Mavericks) and may cause crashes when loading or using some Kontakt instruments from a variety of developers and brands. This only effects more recently released instruments that require many of Kontakt's more recent KSP script engine features, but the specific cause of the compatibility issue has not yet been identified. If you are a user of Emotional Piano or Apocalypse Percussion Ensemble, we recommend keeping your Mac at OSX version 10.7 or 10.8, until Kontakt has been patched by Native Instruments to better support the new OSX 10.9.

Propellerhead Reason ReFills

System Requirements

Our Reason Refill libraries require Propellerhead Reason 6.5 or later. All of our Reason ReFill products include the words ReFill Edition in their title.

To run our ReFill libraries in Reason effectively, we recommend that you have at least a dual core processor, at least 2 GB of system ram, a SATA hard drive with plenty of free space and avoid using on-board audio chipsets to play back sound. A dedicated external audio interface are always recommended if at all possible. However, if you do use your system's built-in audio chipset, we recommend using ASIO or Core audio drivers for best results.

Importing ReFills Into Reason

Once download and installation is complete, you can just double-click on the ReFill file (*.rfl format)to open it up in Reason. Then choose which Combinator or NN-XT instrument patch you want to load. Once you've loaded an instrument, you're ready to start using the library

SFZ Format Libraries

System Requirements

The universal SFZ presets included in a few of our libraries requires an SFZ Opspec 2.0 compatible software sampler, synthesizer or virtual instrument plugin. There are many free and commercial SFZ compatible sampler and synth plugins on the market, although they do not all support every standardized feature listed in the SFZ specification. We recommend Plogue's Sforzando Player for best results with our SFZ presets. It allows for many of the same advanced performance features that we integrate into the Kontakt versions of the same instruments. While the interface and controls are simplified, you’ll find many of the same core features. However, because of the format limitations inherent to SFZ and our primary focus on high-performance professional library content, we only can offer a few select products in the SFZ format, including our Olympus Micro Choir and Phonautograms libraries.

To run our SFZ compatible instruments in an SFZ 2.0 compatible software engine effectively, we recommend that you have at least a dual core processor, at least 2 GB of system ram, a SATA hard drive with plenty of free space and avoid using on-board audio chipsets to play back sound. A dedicated external audio interface are always recommended if at all possible. However, if you do use your system's built-in audio chipset, we recommend using ASIO or Core audio drivers for best results.

Recommended Software

All SFZ presets require a SFZ compatible sampler or synthesizer plugin that supports all current version 2 standards and opcodes. We highly recommend the free Sforzando player by Plogue. It's available for Mac OSX 10.6 and up and Windows. Click Here for the Sforzando Player PDF USer's Guide

Importing SFZ Instruments Into An SFZ Compatible Sampler or Synth

Locate the SFZ instrument presets (*.sfz format) located within the Instruments folder of the SFZ compatible Soundiron library you've purchased. There you will find the instrument programs that can be loaded into your the SFZ v2 compatible engine you have chosen. Many SFZ players support drag-drop loading and file menu loading.

In the Sforzando Player plugin, you can drag and drop the sfz presets directly into the plugin's program window or click the main File drop-down menu at the top of the plugin window to brose for the sfz preset folder within the library's main Instruments directory.

Audio Files

Standard PCM Wav Formats

Most of our products include standard pcm wav format audio files. Most of our products are recorded in stereo at 24 bit / 48kHz, although some of our original libraries were captured at 16 bit and/or 44.1 kHz. Nearly every modern professional audio program in the world can load wav files, so even if you're not a Kontakt user, you can still enjoy our outstanding instrument and vocal sample content in an environment that works for you.

Lossless NCW Compression Formats

A few of our "Powered-By-Kontakt Player" format libraries have been specially encoded to use the lossless proprietary NCW audio format, developed by Native Instruments for use in the Kontakt engine. The compression type is a data-compression system that does not alter the original audio fidelity at all. It only provides a reduction in disk space and loading requirements. Once the samples are loaded into Kontakt, the ncw files are re-expanded into normal full resolution wav audio, including the full ram requirement that comes with it. Because they are packed into encrypted nkx monolith files within the library, any of our NCW compressed products cannot be converted, extracted or remapped directly into other samplers outside of Kontakt.

Acoustics and Fidelity Standards

We record with the following equipment exclusively: The majority of our products were captured on the Sound Devices 788SSD and/or Sound Devices 702 solid state recording systems. Some of our original releases were recorded on a Fostex FR2. Some of our experimental field recordings are captured on the Sony PCM D50. We use Neumann TLM 103 and TLM 67 microphones for all studio and hall recordings, with additional support on location for remote field recordings by the Sanken CSS-5, DPA 5100, Rode NT4, Shure SM57 and SM58 and Sony PCM D50.

We strive to provide brilliant audio quality and deeply detailed, nuanced and expressive recordings with all of our instrument libraries. We use years of experience and careful ears to guide our choices in microphone type, model, placement and recording location to bring out the very best potential in every sound we capture. Often that means choosing unorthodox environments and methods and deliberate preservation of the subtle flaws and human character in both the instruments and performances we record. Our goal is to harness and present the truth and raw beautify behind every sound, without wiping away the character, soul and natural detail in the name of "perfection". Our instruments live, breath and move and we truly believe that you'll feel that quality and energy will shine through in your mix.

Converting Our Products To Other Formats


All of our standard open format libraries come with full accessible wav format sample directories that we've organized and named as clearly as possible to allow you to import them into nearly any other wav format compatible audio program you like. You can reprogram them, remap them, customize them, edit them, compressed them and manipulate them in any number of ways. So even if you don't have Kontakt, you can still get an incredibly wide range of uses from our instruments.

One exception would be our "Powered-By-Kontakt Player" products, also titled Kontakt Player Editions. They have been specifically compressed, encoded and encrypted into Native Instruments' proprietary Player format. The sample files in our Kontakt Player Edition products cannot be decoded or re-imported to any format outside of Kontakt.


Most of our instrument preset files are programmed for the standard Kontakt open format. Many of our Kontakt version 3.5 and 2.2.4 era products can be converted to other sampler formats using various tools such as Chicken Systems Translator, although most KSP script features and some instrument functionality is likely to be unsupported by your destination format and may require user customization.

A few of our libraries support the universal SFZ format, which is an evolution on the Sf2 standard. SFZ presets can be modified and loaded into a variety of different free and commercial software sampler and synth plugins that are available on the market.

Locked Content

Newer presets created for Kontakt 4 or later may not support conversion to other formats at this time and newer Kontakt scripting functionality may be locked and is unlikely to be supported in most formats outside of Kontakt.

Another exception would be our "Powered-By-Kontakt Player" products, also titled Kontakt Player Editions. They have been specifically compressed, encoded and encrypted into Native Instruments' proprietary Player format. The instrument presets in our Kontakt Player Edition products cannot be decoded or re-imported to any format outside of Kontakt.

Another exception would be our Reason Refill presets. They have been specifically compressed and encoded into Propellerhead's proprietary Reason Refill format. The ReFill presets in these products are not designed to allow conversion to other formats. However, our ReFills are typicaly included in libraries with standard Kontakt presets and wav samples, so those resources can be used to allow custom conversion and importing.


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